Terms & Conditions

Effective Date: 30/12/2025

Welcome to TheSundari (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these terms.

1. General Information

  • TheSundari is an online fashion and apparel brand operating in India.
  • All products and services are subject to availability.
  • We reserve the right to update or discontinue any part of the website without prior notice.

2. Eligibility

  • You must be at least 18 years old to use this website.
  • You agree to provide accurate and complete information while placing an order.

3. Product Information

  • Product images and descriptions are displayed as accurately as possible.
  • Minor variations in color or design may occur due to lighting, screen resolution, or handcrafted nature.
  • Such variations are not considered defects.

4. Pricing & Payment

  • All prices are listed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payments are processed securely via authorized gateways such as Razorpay.
  • We do not store card, UPI, or net banking details.

5. Order Confirmation & Cancellation

  • Orders are confirmed only after successful payment.
  • Orders can be cancelled only before shipment.
  • Once shipped, cancellation is not allowed.

6. Shipping & Delivery

  • Orders are delivered within 5–8 working days from dispatch.
  • Delivery timelines may vary due to external factors.
  • We are not liable for courier-related delays.

7. Returns & Refunds

  • Returns are accepted within 7 days of delivery.
  • Refunds are subject to eligibility as per Refund & Return Policy.
  • Shipping charges are non-refundable unless stated otherwise.

8. User Responsibilities

  • Do not misuse the website or engage in unlawful activity.
  • Do not copy, distribute, or exploit website content without permission.

9. Intellectual Property

  • All content, designs, logos, and text are the property of TheSundari.
  • Unauthorized use is strictly prohibited.

10. Limitation of Liability

  • We are not liable for indirect or consequential damages.
  • Liability is limited to the amount paid for the product.

11. Third-Party Links

We are not responsible for the content or privacy practices of external websites linked from our site.

12. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, or technical failures.

13. Governing Law

  • These terms are governed by the laws of India.
  • Disputes are subject to Indian jurisdiction.

14. Changes to Terms

We reserve the right to update these Terms & Conditions at any time without prior notice.

15. Contact Us

TheSundari – Customer Care
Phone: +91 7842290946
Email: care@thesundari.com
Website: www.thesundari.com