Privacy Policy

Effective Date: 03/01/2026

Welcome to TheSundari ("we", "our", "us"). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a) Personal Information

We may collect personal details when you place an order, contact us, or use our services, including:

Name
Email address
Mobile number
Billing and shipping address
Order details and purchase history

b) Payment Information

Payments are processed securely through Razorpay or other authorized payment gateways. We do not store, process, or retain your debit card, credit card, UPI, or net banking details on our servers.

c) Non-Personal Information

We may automatically collect certain information such as:

IP address
Browser type and device information
Website usage data (pages visited, time spent, clicks)
Referring pages/URLs

2. How We Use Your Information

Process orders and deliver products
Communicate order confirmations, shipping updates, and support responses
Improve our website, products, and services
Send promotional updates (only if you opt-in)
Prevent fraud, unauthorized transactions, and misuse

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

Payment gateways such as Razorpay
Shipping and logistics partners
IT and analytics service providers (strictly for operational purposes)
Legal or regulatory authorities when required by law

All third parties are obligated to keep your information confidential and use it only for the intended purpose.

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Improve website functionality and performance
Understand user preferences and browsing behavior
Enhance and personalize your experience

You may disable cookies in your browser settings; however, some website features may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of promotional communications at any time

To exercise these rights, please contact us using the details in Section 10.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

8. Children’s Privacy

TheSundari does not knowingly collect personal information from individuals under the age of 18. If we become aware that such data has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.